1. About this Policy
1.1 This policy explains when and why we collect personal information about
our employee colleagues and clients, how we use it and how we keep it secure
and your rights in relation to it.
1.2 We may collect, use and store your personal data, as described in this
Data Processing Policy and as described when we collect data from you.
1.3 We reserve the right to amend this Data Processing Policy from time to time
without prior notice. You are advised to check our website www.East
regularly for any amendments (but amendments will not be made
1.4 We will always comply with the General Data Protection Regulation (GDPR)
when dealing with your personal data. Further details on the GDPR can be
found at the website for the Information Commissioner (
For the purposes of the GDPR, we will be the “controller” of all personal data
we hold about you.

2. Who are we?
2.1 We are East Stuff Ltd. East Stuff Ltd is the Data Controller for your personal
data. We can be contacted via our CONTACT page
or Tel. +44 20 8879 0474

3. What information we collect and why.
We collect personal data that you gave us whilst using our services, for
example when you gave us your email address or telephone number when
placing an order with us. The data we hold might include some or all of the
following: your name, your email address, your work address/delivery address,
your telephone number. East Stuff Ltd processes your personal data on the
lawful basis of legitimate interest in order to supply goods and services to you.
By providing East Stuff Ltd with your personal data, you are giving your consent
for East Stuff Ltd to identify you and contact you.
We may collect:
3.1. Type of information:
Clients name, address, telephone numbers, e-mail address(es) and purchase
order references
• Managing the Client’s order with East Stuff Ltd.
• Managing the provision of client services.
• Managing Incident Reports including customer complaints.
• We may periodically send promotional emails about new products, special
offers or other information, which we think you may find interesting using the
email address which you have provided.
• To conduct surveys as a review of their customer experience with East Stuff
and to receive feedback.
Legal basis of processing:
• Performing the company’s contract with the Client.
• For the purposes of our legitimate interests in operating the Company.
• Managing incident reports with respect to legal reporting and insurance
•We may use the information gained from those surveys to improve our
products and services.
3.2. Type of information:
Emergency contact details of our colleagues
Contacting next of kin in the event of an emergency
Legal basis of processing:
Protecting Colleagues’ vital interests and those of their dependents.
3.3. Type of information:
Date of Birth/ age related information
• Managing payroll details which are age related
• Managing incident reports
Legal basis of processing:
• Performing the companies’ responsibilities relating to payroll of our work
• Managing incident reports with respect to legal reporting and insurance
of our colleagues and our clients
3.4. Type of information:
Photos and videos of clients sites and colleagues
Putting on the Company’s website and social media pages and using in
press releases.
Legal basis of processing:
Consent. We will seek clients and colleagues consent on a case by case basis
as required and the client and colleague may withdraw their consent at any
time by contacting us by e-mail or letter.
3.5. Type of information:
Colleagues’ names and email addresses
Creating and managing the company’s personnel directory and associated
payroll and pension responsibilities
Legal basis of processing:
Consent. We will seek colleagues’ consent on their work application form
and within their work contract. The colleagues may withdraw their consent at
any time by contacting us by email or letter to tell us that they no longer wish
their details to appear in the colleague directory.
3.6. Type of information:
Colleagues’ names, email addresses and phone numbers
Managing attendance on site at events and to obtain access passes for use
on site
Legal basis of processing:
For the purposes of our legitimate interests in ensuring that we can contact
those working on our sites and to enable colleagues to be provided with the
relevant passes and security badges.

4. How we protect your personal data
4.1 We store your personal data on our database in the United Kingdom, which
can only be accessed by East Stuff Ltd employees.
4.2 We will not transfer your personal data outside the EEA without your consent.
4.3 We ensure that your personal data will not be disclosed to State institutions
and authorities except if required by law or other regulation.
4.4 We have implemented generally accepted standards of technology and
operational security in order to protect personal data from loss, misuse, or
unauthorised alteration or destruction. We will notify you promptly in the event
of any breach of your personal data, which might expose you to serious risk.
4.5 Please note however that where you are transmitting information to us over
the internet this can never be guaranteed to be 100% secure.

5. Who else has access to the information you provide us?
5.1 We will never sell your personal data. We will not share your personal data
with any third parties without your prior consent (which you are free to withhold)
except where required to do so by law or as set out in the table above or
paragraph 5.2 below.
5.2 We may pass colleagues’ personal data to third parties who are service
providers, agents and subcontractors to us for the purposes of completing
tasks and providing services to you on our behalf (e.g. to manage colleagues
on site where required). However, we disclose only the personal data that are
necessary for the third party to deliver the service and we have a contract in
place that requires them to keep your information secure and not to use it for
their own purposes.

6. How long do we keep your information?
We will hold your personal data on our systems for a 12-month period post
your booking or employment or working period with us and for as long
afterwards as is necessary to comply with any of our legal obligations. We will
review your personal data from time to time to establish whether we are still
entitled to process it. If we decide that we are not entitled to do so, we will
stop processing your personal data except that we will retain your personal
data in an archived form in order to be able to comply with future legal
obligations e.g. compliance with tax requirements and exemptions, and the
establishment exercise or defence of legal claims.

7. Your rights
7.1 You have rights under the GDPR: (a) to access your personal data (b) to be
provided with information about how your personal data is processed (c) to
have your personal data corrected (d) to have your personal data erased in
certain circumstances (e) to object to or restrict how your personal data is
processed (f) to have your personal data transferred to yourself or to another
business in certain circumstances.
You may request details of personal information, which we hold about you
under the Data Protection Act 1998. A small fee will be payable. If you would
like a copy of the information held on you please write to

East Stuff Ltd,
Studio 1, Stadium Studios, Unit 32
Riverside Road
Wimbledon Stadium Business Centre
London, SW17 0BA
United Kingdom

If you believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible at the above
address. We will promptly correct any information found to be incorrect. Upon
written request, we will provide you with your data record, although we may
require proof of your identity and require 10 working days to provide the data.

7.2 You have the right to take any complaints about how we process your
personal data to the Information Commissioner: 0303 123 1113.
Or at:

Information Commissioner’s Office
Wycliffe House
Water Lane

For more details, please address any questions, comments and requests
regarding our data processing practices to our General Manager via our
CONTACT page or Tel. +44 20 8879 0474 or by writing to

East Stuff Ltd
Studio 1, Stadium Studios, Unit 32
Riverside Road
Wimbledon Stadium Business Centre
London, SW17 0BA
United Kingdom

East Stuff Ltd is committed to ensuring that your privacy is protected. Should we
ask you to provide certain information by which you can be identified when
using our booking website, then you can be assured that it will only be used
in accordance with this privacy statement.
East Stuff Ltd reserves the right to modify or amend the Data Protection Policy
at any time and for any reason so long as permitted by applicable law. You
should check this page from time to time to ensure that you are happy with
any changes. This policy was last updated 18 June 2019.
Security: We are committed to ensuring that your information is secure. In order
to prevent unauthorised access or disclosure, we have put in place suitable
physical, electronic and managerial procedures to safeguard and secure the
information we collect online

8. Cookies
A cookie is a small file, which asks permission to be placed on your computer’s
hard drive. Once you agree, the file is added and the cookie helps analyse
web traffic or lets you know when you visit a particular site. Cookies allow web
applications to respond to you as an individual. The web application can
tailor its operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
Currently we operate an ‘implied consent’ policy which means that we assume
you are happy with our use of cookies. If you are not happy, then you should
either not use this site, or you should delete our cookies once you have visited
the site, or you should browse the site using your browser’s anonymous usage
setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private
Browsing” in Firefox and Safari etc.)
We use traffic log cookies to identify which pages are being used. This helps
us analyse data about webpage traffic and improve our website in order to
tailor it to customer needs. We only use this information for statistical analysis
purposes and then the data are removed from the system.
Overall, cookies help us provide you with a better website by enabling us to
monitor which pages you find useful and which you do not. A cookie in no way
gives us access to your computer or any information about you, other than
the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. This may prevent you from taking full
advantage of the website.
If you don’t want to receive cookies, you can modify your browser so that it
notifies you when cookies are sent to it or you can refuse cookies altogether.
You can also delete cookies that have already been set.
If you wish to restrict or block web browser cookies which are set on your
device then you can do this through your browser settings; the Help function
within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how
to do this on a wide variety of desktop browsers.

8.1 Cookies on the East Stuff site
8.1.1 Session cookies: We use a session cookie to remember your log-in for you
when logging into our Client Area. You can learn more about session cookies
and what they are used for at
8.1.2 Google Analytics: we use this to understand how the East Stuff Website
site is being used in order to improve the user experience. Your user data are
all anonymous. You can find out more about Google’s position on privacy as
regards its analytics service at
8.1.3 Google AdWords: Using Google AdWords code we are able to see which
pages helped lead to contact form submissions. This allows us to make better
use of our paid search budget.
8.1.4 DoubleClick: We use remarketing codes to log when users view specific
pages, allowing us to provide targeted advertising in the future.
8.1.5 Visual Website Optimiser: Our website optimiser uses cookies to remember
the website for which you searched. This helps it generate the required results.

9. Other information we collect
9.1 Social buttons. On some of the pages of the East Stuff site you will see ‘social
buttons’. These enable users to share or bookmark the web pages. There are
buttons used from time to time for: Twitter, Google +1 and LinkedIn ‘Share’.
In order to implement these buttons, and connect them to the relevant social
networks and external sites, there are scripts from domains outside of East Stuff.
You should be aware that these sites are likely to be collecting information
about what you are doing all around the internet, including on East Stuff’s site.
So if you click on any of these buttons, these sites will be registering that action
and may use that information. In some cases these sites will be registering the
fact that you are visiting East Stuff, and the specific pages you are on, even if
you don’t click on the button if you are logged into their services, like Google
and Facebook. You should check the respective policies of each of these sites
to see how exactly they use your information and to find out how to opt out,
or delete, such information.
9.2 External web services. We use a number of external web services on the East
Stuff, mostly to display content within our web pages. For example, to display
slideshows we sometimes use SlideShare; to show videos we use YouTube and
Vimeo. This is not an exhaustive or complete list of the services we use, or
might use in the future, when embedding content, but these are the most
common. As with the social buttons we cannot prevent these sites, or external
domains, from collecting information on your usage of this embedded content.
If you are not logged in to these external services then they will not know who
you are but are likely to gather anonymous usage information e.g. number of
views, plays, loads etc.
9.3 Email tracking. Some emails that we send you have no tracking in at all, for
example personal correspondence or emails with invoices attached. Other
emails we send we put in tracking so that we can tell how much traffic those
emails send to our site and we can track, at an individual level, whether the
user has opened and clicked on the email. We rarely use the latter information
at a personal level, rather we use it to understand open and click rates on our
emails to try and improve them. Sometimes we do use the personal information
e.g. to re-email people who didn’t click the first time. If you want to be sure
that none of your email activity is tracked then you should unsubscribe from
the East Stuff email contact element within our Website and Colleague’s work

10. Links to other websites
Our website may contain links to other websites of interest. However, once you
have used these links to leave our site, you should note that we do not have
any control over that other website. Therefore, we cannot be responsible for
the protection and privacy of any information, which you provide whilst visiting
such sites and such sites are not governed by this privacy statement. You
should exercise caution and look at the privacy statement applicable to the
website in question.

11. Controlling your personal information
You may choose to restrict the collection or use of your personal information
in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that
you can click to indicate that you do not want the information to be used by
anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time by writing to or
emailing us via our CONTACT page.
• We will not sell, distribute or lease your personal information to third parties
unless we have your permission or are required by law to do so.

12. Disclaimer
The material on our site is given for general information only, and does not
constitute professional advice. You should take specific advice before taking
a course of action as we do not accept directly or indirectly any responsibility
for loss arising directly or indirectly from reliance on information on this site.
Given that the Internet uses an open system we cannot warrant that the site
and downloads reach you virus-free. You must, therefore, take all appropriate
precautions for your own safety.

13. Copyright
Entire contents © 2019 East Stuff Ltd. All rights reserved